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Mikael Yan — The future of communication for businesses with customers

42 minutes

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This entrepreneur changed the future of how businesses communicate with customers?!

Is your business missing this crucial ingredient for a bulletproof communications plan? Messenger bots can directly connect you with your customers, wherever they are, whenever you need to. That's why we've invited the latest guest on The Make It Happen Show, the co-founder of the world's #1 Messenger Bot and Chat Platform - Mikael Yan, the Co-Founder of ManyChat.

ManyChat is the business that's powered over 1 BILLION messages between businesses and their consumers. And in this interview, Mikael shares his entrepreneurial and tech journey with us and the #1 reason why you need to dive head-first into messenger bots and add them to your tech and messaging mix.

This is an incredible tech story covering everything about the future of communication that every business owner needs to hear. Check it out today, and let us know in a review if you learnt something new!
41. Mikael Yan promotional image for The Make It Happen Show

"Businesses need to use the channels that their customers are using. It's very important for businesses to make it easy for people to reach out to them. And right now, all of your customers are on mobile apps."

— Mikael Yan

In this episode, you will learn:

  • 2:13​ - How to further and develop your customer communication through messenger apps
  • 6:38​ - The advantage of instant and convenient communication between businesses and its consumers
  • 8:20​ - Why you need to optimise for mobile today
  • 11:13​ - How to save on marketing spend
  • 13:24​ - How to improve your conversion rates
  • 19:33​ - How to drive sales through messenger apps or messaging portals
  • 22:19​ - How having a real conversation with your consumer trumps automated messaging
  • 26:58​ - The end of email marketing and why hopping on messaging platforms is a must
  • 28:57​ - Make It Happen In A Minute
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Topics: Marketing Sales Operations

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